ISO 9001 Internal Audits
Quality Management Systems
What is ISO 9001?
ISO 9001 is the international standard for quality management systems (QMS). It provides a framework for consistently meeting customer requirements and enhancing satisfaction through effective process management.
Whether you're pursuing ISO 9001 certification for the first time or preparing for surveillance and recertification audits, our internal audits ensure your QMS is effective and conformant.
What We Audit
Our ISO 9001 audits take a process-based approach across all 65 certifiable requirements (Clauses 4–10), assessing three dimensions of every process:
- 1Intent — "Have you said what you do?" We review your documented processes, quality policy, and quality objectives
- 2Implementation — "Have you done what you said?" We observe actual practices and interview personnel
- 3Effectiveness — "Have you done it well?" We evaluate results against your stated objectives and KPIs
- 4Evidence gathered through interviews, direct observation, document review, and representative record sampling
- 5GRC platform support: We can work within Vanta, Drata, or Sprinto if your organization uses one for evidence management
Our Process
Typical engagement: 4–6 weeks (small org, 1–10 people) to 6–12 weeks (medium org, 10–50 people)
Inquiry & Scoping
We start with a discovery call and intake questionnaire to understand your organization, QMS maturity, and audit objectives. This results in a clear scope agreement and engagement letter.
Audit Planning
We define audit objectives, criteria, and a schedule. You receive a document request list so your team can prepare QMS documentation and evidence ahead of fieldwork.
Document Review
We review your QMS documentation, quality policy, process maps, and quality objectives against ISO 9001 requirements. We identify risk areas and prepare annotated working papers to guide efficient fieldwork.
Fieldwork
Starting with an opening meeting, we conduct interviews, review documents and records, observe processes, and gather evidence across all clauses. We conclude with a fieldwork closing meeting to share preliminary findings.
Reporting
Within 3–5 business days post-fieldwork, you receive a formal audit report with findings classified as Major NC, Minor NC, Observation, or OFI, along with the full audit package including working paper, evidence references, and Corrective Action Requests for each nonconformity.
Certification Readiness
We advise on certification body selection, what to expect from the external audit, and how to prioritize remediation of any findings before your certification assessment.
Book Your Audit
Ready to get started? Book a 30-minute scoping call.